What is the Copilot Agentic upgrade?The Copilot Agentic upgrade, released in November 2025, transforms Microsoft’s AI from a passive chatbot into an active participant capable of executing complex tasks autonomously. This update allows enterprise users to authorise Copilot to independently manage workflows, such as booking venues, reconciling expenses, and generating project timelines without constant human prompting.How does the new Copilot "take action" for business?Microsoft has shifted the architecture of Copilot to function as an "agent" rather than just a "assistant." This allows the system to interface directly with ERP and CRM software to perform the following:Autonomous Scheduling: Copilot can negotiate meeting times between multiple external parties and book boardrooms in Sydney CBD offices without manual oversight.Expense Management: The AI scans receipts, categorises them against company policy, and files claims directly into finance systems like Xero or SAP.Supply Chain Triggers: For industries like property and maintenance, Copilot can detect low stock levels and draft re-order forms for approval.What are the benefits for Sydney enterprises?Organisations across New South Wales are adopting agentic AI to reduce administrative overhead.Reduced Admin Fatigue: Staff save an average of 12 hours per week on repetitive data entry.Faster Turnaround: Proposals and contracts are drafted and sent for review instantly after a verbal meeting concludes.Local Compliance: The update includes specific modules for Australian tax and employment compliance standards.Feature Comparison: Standard vs. Agentic CopilotFeature: Primary FunctionStandard Copilot (Early 2025): Text generation & summarisationAgentic Copilot (Nov 2025): Autonomous task executionFeature: IntegrationStandard Copilot (Early 2025): Read-only access to dataAgentic Copilot (Nov 2025): Read & Write access to systemsFeature: User InteractionStandard Copilot (Early 2025): Requires prompt for every stepAgentic Copilot (Nov 2025): Goal-oriented (multi-step)Feature: ComplexityStandard Copilot (Early 2025): Single-turn conversationsAgentic Copilot (Nov 2025): Multi-agent collaborationWhy is this relevant for property and service industries?Elyment Property Services recognises that efficiency is the currency of the modern property market. The ability for AI to handle tenant inquiries, schedule maintenance in Rouse Hill, or manage contractor invoices allows property managers to focus on high-value asset strategy rather than administration. This upgrade marks a shift toward "hands-off" digital management.